Letters of enquiry
Responding to enquiries
Requests for quotation & replies to quotation
Placing an order
Quotations
Acknowledgement of receipt of order
Declining an order
Cancelling or changing an order
Transportation
Insurance
Payment
Banking
Requests for payment
Complaints and adjustments
Appointments
Reservations
Letters of gratitude
Letters of apology
Letters of compliments - praise
Congratulations
Letters of condolence
Application letters
Request for a reference